The Melding of Theory & Practice in Public Administration
CSF Approach
Critical Success Factors
Goals are not definitive and are rarely achieved. Strategies are often restatements of current activities. Problems and issues persist. Nothing really changes. No-one reads the damn thing!
Note: Strategic planning success requires ALL factors designated as critically important to be achieved at a very high level of performance.
THE SEVEN CRITICAL SUCCESS FACTORS (CSFs) THAT WILL ENSURE STRATEGIC PLANNING SUCCESS
For strategic planning, experience has shown that all seven of these factors must not only be achieved, but they must be achieved at a specific level of performance.
CSF 1: A compelling strategic direction CSF 2: A candid and thorough organizational assessment CSF 3: Definitive, outcome-orientedstrategic goals CSF 4: Innovative strategies CSF 5: Resources aligned with priorities CSF 6: An implementation process that drives and manages change CSF 7:Measures success and fully explains failure
